| Feature | Level 1 | Level 2 |
|---|---|---|
| Support Tickets | $3.00/ Per ticket (Limit of 2 Tickets Per Month) |
Unlimited |
| Hardware Management | ||
| Network Management | ||
| Software Management | ||
| Proactive Management | ||
| Price | Free |
$10/month |
Software ManagementAll our clients will have access to our support staff ranging form a wide range of server adminstration work. Our Software Management service is designed for updating, installing, and removing software. We have created a list of everything that is covered under software management. |
Hardware ManagementAll our hardware nodes are kept secure, updated and monitored by the staff here at PogiWeb. In the event of having to replace hardware or make any crucial updates our staff will take care of this for you. |
Network ManagementAll clients have full access to our networking department. The networking department covers a wide range of issues from setting up your ip address, handling rDNS request, and troubleshooting connection issues. |
Proactive ManagementIn the event of a failure of apache, mysql, ssh, pop3, imap, or ftp. Our staff will investigate and correct the problem for you. You will just need to notify us which ports you wish to monitor. |

